Privacy Policy

Understanding how helianopria protects and handles your personal information is important to us. This comprehensive policy outlines our practices regarding data collection, usage, and your rights as our valued user.

Information We Collect

helianopria collects information in several ways when you interact with our simple budgeting platform. We believe in transparency about what data we gather and why it's necessary for providing you with excellent financial management tools.

Personal Information: When you create an account or contact us, we collect basic details like your name, email address, and chosen password. We also store your communication preferences and any messages you send through our contact forms.

  • Account registration details including username and email
  • Profile information you choose to provide
  • Communication history and support interactions
  • Payment information when you subscribe to premium features

Usage Data: We automatically collect information about how you use our budgeting tools. This includes which features you access most frequently, your login patterns, and general usage statistics that help us improve our platform.

We never collect or store your actual banking credentials or account numbers. Our platform works by categorizing expenses you manually input or import through secure, read-only connections.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with helianopria's budgeting platform. We don't use your data for unrelated marketing or sell it to third parties.

Primary uses include providing core budgeting functionality, sending important account notifications, and improving our services based on user feedback. We also use aggregated, anonymous data to understand general usage patterns.

  • Delivering personalized budgeting insights and recommendations
  • Sending account updates and security notifications
  • Providing customer support when you need assistance
  • Improving our platform's features and user interface
  • Ensuring platform security and preventing unauthorized access

We may occasionally send educational content about budgeting best practices, but you can opt out of these communications at any time through your account settings or by contacting us directly.

Data Sharing and Third Parties

helianopria maintains strict policies about sharing your personal information. We work with carefully selected partners who help us provide better services, but we never sell your data or share it for advertising purposes.

Service Providers: We share limited information with trusted companies that help us operate our platform. This includes cloud hosting services, email delivery systems, and payment processors. These partners are bound by strict confidentiality agreements.

Legal Requirements: In rare circumstances, we may need to disclose information to comply with legal obligations, court orders, or to protect the rights and safety of our users and company.

Under UK data protection laws, you have the right to know exactly who we share your data with. Contact us anytime for a complete list of our current service providers.

We never share your financial data, budgeting details, or personal spending patterns with marketing companies, advertisers, or data brokers. Your budgeting information stays within helianopria's secure environment.

Your Rights and Choices

As a UK-based service, helianopria complies with comprehensive data protection regulations that give you significant control over your personal information. You can exercise these rights anytime by contacting our support team.

Access and Correction: Request a complete copy of your data or ask us to correct any inaccurate information. We'll provide this within 30 days of your request.

  • Download all your account data in a portable format
  • Correct or update your personal information
  • Delete your account and all associated data
  • Restrict how we process certain types of information
  • Object to specific uses of your data

Data Portability: You can request your budgeting data in a standard format that works with other financial management tools. This ensures you're never locked into our platform against your wishes.

To exercise any of these rights, simply email us at info@helianopria.com with your request. We may ask for identity verification to protect your account security, but we'll process legitimate requests promptly.

Data Security and Retention

Protecting your information is fundamental to helianopria's operation. We employ multiple layers of security including encryption, secure servers, and regular security audits to safeguard your data.

All data transmission occurs over encrypted connections, and your information is stored on secure servers with restricted access. Our team receives regular training on data protection best practices.

Retention Periods: We keep your account information for as long as your account remains active. After account deletion, we retain some data for legal compliance purposes, typically no longer than 7 years as required by UK financial regulations.

If you have concerns about data security or notice anything suspicious about your account, contact us immediately at info@helianopria.com or +447967303704.

Regular security updates and monitoring help us detect and prevent unauthorized access attempts. We also conduct annual third-party security assessments to ensure our protective measures remain effective.

Questions About Privacy?

Our privacy team is available to address any concerns or questions about how we handle your information. We're committed to transparent communication about our data practices.

Email: info@helianopria.com

Phone: +44 7967 303704

Address: 1-3 Station Rd, Ratby, Leicester LE6 0JQ, United Kingdom

This Privacy Policy was last updated on January 15, 2025, and is effective immediately for all helianopria users.